Privacy Policy

NOI Technologies LLC (United States) and NOI Technologies Pvt Ltd (India), collectively referred to as “NOI”, “we”, “us”, or “our”.

This Privacy Policy applies globally. Certain rights and obligations vary depending on your jurisdiction, as outlined below.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the website or services constitutes acceptance of this Privacy Policy and governs the relationship between you and NOI Technologies.

NOI Technologies LLC and NOI Technologies Pvt Ltd operate together to provide our services globally. Depending on your location and the nature of the service you use, your personal information may be processed by either entity or by both entities for operational, support, and service delivery purposes.

Definitions

Personal Data means any information that identifies or could reasonably be used to identify an individual.
“Platform” refers to the NOI Technologies website and related applications.
“Services” refers to any services provided through the Platform.

DATA CONTROLLER

For the purposes of applicable data protection laws, NOI Technologies LLC (United States) and NOI Technologies Pvt Ltd (India) act as data controllers for personal information collected through the Platform, unless otherwise stated. Depending on the services used and the user’s location, personal data may be processed by either entity or by both entities acting jointly.

YOUR RIGHTS

You have the right to access, correct, delete, or restrict use of your personal data. You may also opt out of marketing communications at any time by contacting us.

In addition, depending on your location, you may have the following rights:

Withdraw consent – You may withdraw your previously given consent at any time without affecting the lawfulness of processing before withdrawal.
Object to processing – You may object to the processing of your personal data, particularly for direct marketing purposes.
Data portability – You may request a copy of your personal data in a commonly used, machine-readable format and ask us to transfer it to another service provider where technically feasible.

This Privacy Policy is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.

Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree to, and consent to this Privacy Policy.

By providing information or using the Website, you acknowledge the collection and use of information as described in this Privacy Policy. You further agree that such collection, use, storage, and transfer of your Information shall not cause any loss or wrongful gain to you or any other person.

This Privacy Policy explains the policy of NOI Technologies website (hereinafter referred to as “the Website”) and NOI Technologies LLC’s mobile application (hereinafter referred to as “the App”), concerning the disclosure, collection, storage, usage, and protection of your information during the course of your interaction with the Website and the App.

Please read this Privacy Policy carefully and in conjunction with the terms of Use. If you do not understand this policy or do not accept any part of it, then you should not use the Platform, as the case may be. Your use and/or continued use of the Platform, as the case may be amounts to express consent to the terms of this Privacy Policy as well as the Terms of Use.

For this Policy,

accessing the Website and the App together with any content, features, or services provided through them, embedded from there shall collectively be referred to as the “Services”. The Website and the App shall be collectively referred to as “the Platform”.

If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority if you believe your personal data has been processed unlawfully. For users located in the EU, UK, or other jurisdictions with similar data protection laws, we process personal data based on the following legal grounds:

Contractual necessity: to provide services you request
Consent: for marketing communications and cookies
Legal obligations: to comply with applicable laws
Legitimate interests: to secure our systems, prevent fraud, and improve services

DATA SUBJECT REQUESTS

If you wish to access, correct, update, or delete your personal information, you may contact us using the details provided in the Contact section of this Privacy Policy. We may verify your identity before fulfilling such requests and will respond within the timeframes required by applicable law.

USER INFORMATION

We may collect information that you provide directly to us, such as your name, email address, phone number, company name, and any information submitted through contact forms or communications with us.

All required information is service-dependent, and we may use this information to maintain, protect, and improve our services and to develop new services.

INFORMATION WE COLLECT

When you use the Service you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.

When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on the Website.

To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique identifier to understand the user’s interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Third-party analytics providers may place cookies on your device to help us understand how visitors use our website.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data – such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, tailor our site to the interests of our users, measure traffic within our site, and measure website traffic and understand general geographic trends of our visitors.

We collect only the personal information that is reasonably necessary for the purposes described in this Privacy Policy and take steps to ensure that such information is relevant, accurate, and limited to what is required.

HOW WE USE YOUR INFORMATION

We use your personal and non-personal information to:

Provide and maintain our services
Process payments and transactions
Respond to customer support requests
Send updates, alerts, and promotional communications (with opt-out option)
Improve website functionality and user experience
Prevent fraud, abuse, and security incidents
Comply with legal and regulatory obligations

DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining active accounts, responding to user inquiries, complying with legal obligations, resolving disputes, and enforcing our agreements.

DATA BREACH NOTIFICATION

In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities in accordance with applicable data protection laws.

INFORMATION SHARING

We share sensitive personal information with any third party without obtaining the prior consent of the user in the following limited circumstances:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for verification of identity, or the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and the belief that such disclosure is reasonably necessary for enforcing these Terms; and for complying with the applicable laws and regulations.

We may share such information with our group companies and employees and authorized personnel of such companies to process personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We may share limited information with trusted third-party service providers such as hosting providers, analytics platforms, communication tools, and customer support services that assist us in operating our website and services. These parties process information only in accordance with our instructions and applicable confidentiality and security obligations.

WE DO NOT SELL DATA

NOI does not sell, rent, or trade personal information to third parties.

INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed in countries where NOI operates, including the United States and India. Where personal data is transferred across borders, we implement appropriate safeguards and security measures in accordance with applicable data protection laws.

INFORMATION SECURITY

We implement appropriate technical and organizational measures to protect personal data, including encryption, secure server infrastructure, restricted access controls, and regular security reviews. These include internal reviews of our data collection, storage, and processing practices, and including encryption and physical safeguards to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

AMENDMENTS TO THE PRIVACY POLICY

NOI Technologies LLC may amend the Privacy Policy posted on the Website from time to time at its sole discretion. Your continued access or use of the Platform or Services constitutes your acceptance of the amendments. Your access and use of the Platform and Services will be subject to the most current version of the Terms of Use, rules, and guidelines posted on the Website at the time of such use. Please review this Privacy Policy periodically for updates.

CHILDREN’S PRIVACY

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from them.

LINK TO THIRD PARTIES

The Platform may include links that redirect you to other websites. These third-party websites are not covered by this Privacy Policy. You agree that once you leave our servers, any third-party websites that you go to or interact with are at your own risk. NOI Technologies LLC shall not be held liable for any default, loss of function, or aany risk that your personal information may be exposed as a result of the same.

COOKIE AND TRACKING

We use:

Essential cookies – to operate our website.

Analytics cookies – to understand usage patterns (including but not limited to GA4, Deal Front, Apollo, and Tawk.to).

Advertising cookies – to deliver relevant promotions.

You can manage cookie preferences via your browser settings or opt-out of non-essential cookies.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Privacy Officer:

info@noitechnologies.com

We will update the “Last Reviewed” date at the top of this Privacy Policy whenever changes are made. If the changes are material, we may provide additional notice through our website or other appropriate communication channels.

Effective Date: 23 September 2025 |
Last Reviewed: 5 March 2026