NOI Technologies LLC (United States) and NOI Technologies Pvt Ltd (India), collectively referred to as "NOI", "we", "us", or "our".
Scope of This Privacy Policy
This Privacy Policy explains how NOI Technologies collects, uses, shares, stores, and protects personal information when you visit our website, contact us, communicate with our team, or interact with our business operations.
This Privacy Policy primarily applies to information NOI collects for its own business purposes. When NOI processes personal information on behalf of a customer while providing development, implementation, consulting, support, managed services, or other contracted services, that processing may be governed by the applicable customer agreement, statement of work, data processing agreement, or other written contract.
Privacy rights and obligations may vary depending on your location and applicable law.
Depending on your location and the nature of the service you use, your personal information may be processed by either entity or by both entities for operational, support, and service delivery purposes.
Our Role as Data Controller or Processor
NOI Technologies LLC and NOI Technologies Pvt Ltd may act as data controllers when we determine how and why personal information is collected and used, including information collected through our website, marketing activities, communications, and business development activities.
When NOI processes personal information on behalf of a customer as part of contracted technology, development, implementation, support, or related services, NOI may act as a data processor or service provider. In those circumstances, processing is subject to the applicable customer agreement and data protection terms.
Your Rights
Depending on your location, you may have the following rights:
- Withdraw consent - You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Object to processing - You may object to processing of your personal data, particularly for direct marketing.
- Data portability - You may request your personal data in a machine-readable format and ask us to transfer it to another provider.
If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.
Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on the following legal grounds:
- Contractual necessity: to provide services you request
- Consent: for marketing communications and cookies
- Legal obligations: to comply with applicable laws
- Legitimate interests: to secure our systems, prevent fraud, and improve services
Data Subject Requests
To access, correct, update, or delete your personal information, contact us. We may verify your identity before fulfilling requests and will respond within the timeframes required by applicable law.
US State Privacy Rights
Residents of applicable US states may have privacy rights under state law, which may include the right to access, correct, delete, or obtain a portable copy of personal information, and the right to opt out of certain sales, targeted advertising, sharing, or profiling activities, where applicable.
The availability and scope of these rights may depend on your state of residence, applicable legal thresholds, and NOI's processing activities.
Information We Collect
Information you provide: We may collect information you provide through contact forms, schedule-a-call forms, email communications, inquiries, and other interactions with NOI. This may include your name, business email address, telephone number, company name, job title, project requirements, message content, and other information you choose to provide.
Information collected automatically: When you visit our website, we may collect technical and usage information such as your IP address, browser type, device information, referring pages, pages visited, interactions with the website, approximate location derived from IP address, and website analytics information.
Information from third parties: We may receive business contact or professional information from third-party services, business partners, publicly available sources, marketing platforms, analytics providers, or other sources where permitted by applicable law.
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Respond to inquiries and schedule consultations
- Manage prospective and existing customer relationships
- Respond to customer support requests
- Improve website content, performance, and user experience
- Understand how visitors interact with the website
- Conduct legitimate business development and marketing activities
- Send updates and promotional communications where permitted by applicable law, with opt-out options where required
- Protect NOI's website, systems, and business from fraud or misuse
- Prevent fraud, abuse, and security incidents
- Comply with legal and regulatory obligations
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, applicable legal obligations, the need to resolve disputes or enforce agreements, and relevant security considerations. When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
Information Sharing and Advertising
NOI does not sell personal information for monetary compensation. We may use service providers and analytics or marketing technologies as described below.
We do not share your personal information except in the following circumstances:
- Legal requirement: When required by law, court order, or government authority.
- Internal operations: With authorized personnel within our group companies, under confidentiality obligations.
- Service providers: With trusted third-party providers such as hosting, analytics, and support tools, who process data only on our instructions.
- Analytics, advertising, and similar technologies: With providers that help us understand website usage, improve our services, support business development, or deliver relevant promotions, subject to applicable law and available privacy choices.
Some privacy laws define "sale," "sharing," "targeted advertising," or similar terms to include certain disclosures or uses of information for analytics, advertising, or cross-context behavioral advertising. Where applicable, you may have the right to opt out of these activities as described in this Privacy Policy or through available browser or cookie settings.
International Data Transfers
Your data may be stored or processed in the United States and India. We apply appropriate safeguards when transferring data across borders.
Information Security
We implement encryption, secure server infrastructure, restricted access controls, and regular security reviews to protect personal data. No security system is impenetrable, and we cannot guarantee absolute security of data transmitted over the internet.
Where required by applicable law, we will notify affected individuals or authorities of qualifying data breaches.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from them.
Cookies and Similar Technologies
We use:
- Essential cookies - to operate our website.
- Analytics cookies - to understand usage patterns (including GA4, Mixpanel, Dealfront, and Apollo).
- Chat and support technologies - to provide website chat and respond to inquiries (including Tawk.to).
- Advertising cookies - to deliver relevant promotions.
You can manage cookie preferences via your browser settings.
Third-party websites linked from our site have their own privacy practices and policies.
Changes to This Privacy Policy
We may update this Privacy Policy as our practices, technologies, or legal requirements change. When we make changes, we will update the Last Reviewed date below and provide additional notice where required.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact our Privacy Officer:
[email protected] or via our Contact Us page.
NOI Technologies LLC: 2055, Limestone Road, C-Suite, Wilmington, Delaware 19808, USA
NOI Technologies Pvt Ltd: 2/17-18, Haldighati Marg, Pratap Nagar, Jaipur, Rajasthan 302033, India
Effective Date
23 September 2025
Last Reviewed
9 June 2026