NOI Technologies LLC (United States) and NOI Technologies Pvt Ltd (India), collectively referred to as "NOI", "we", "us", or "our".
This Privacy Policy applies globally. Certain rights and obligations vary depending on your jurisdiction, as outlined below.
By using our website or services, you agree to this Privacy Policy.
Depending on your location and the nature of the service you use, your personal information may be processed by either entity or by both entities for operational, support, and service delivery purposes.
Data Controller
NOI Technologies LLC (United States) and NOI Technologies Pvt Ltd (India) act as data controllers for personal information collected through this Platform. Depending on the services used and your location, personal data may be processed by either or both entities jointly.
Your Rights
Depending on your location, you may have the following rights:
- Withdraw consent – You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Object to processing – You may object to processing of your personal data, particularly for direct marketing.
- Data portability – You may request your personal data in a machine-readable format and ask us to transfer it to another provider.
If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority. We process personal data on the following legal grounds:
- Contractual necessity: to provide services you request
- Consent: for marketing communications and cookies
- Legal obligations: to comply with applicable laws
- Legitimate interests: to secure our systems, prevent fraud, and improve services
Data Subject Requests
To access, correct, update, or delete your personal information, contact us. We may verify your identity before fulfilling requests and will respond within the timeframes required by applicable law.
Information We Collect
Information you provide: When you use our services or contact us, we collect details such as your name, email address, phone number, and company name submitted through forms or communications.
Information collected automatically: We collect browser type, IP address, and usage data when you visit our website. We use cookies and Third-party analytics (e.g., Google Analytics, Mixpanel) and chat tools (e.g., Tawk.to)- to improve site performance and understand visitor behaviour. These tools may collect data independently in accordance with their own privacy policies. You can manage cookie preferences via your browser settings.
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and transactions
- Respond to customer support requests
- Send updates and promotional communications (with opt-out option)
- Prevent fraud, abuse, and security incidents
- Comply with legal and regulatory obligations
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Data Breach Notification
In the event of a data breach affecting your personal information, we will notify affected users and relevant authorities in accordance with applicable data protection laws.
Information Sharing
We do not share your personal information except in the following circumstances:
- Legal requirement: When required by law, court order, or government authority.
- Internal operations: With authorized personnel within our group companies, under confidentiality obligations.
- Service providers: With trusted third-party providers such as hosting, analytics, and support tools, who process data only on our instructions.
We Do Not Sell Data
NOI does not sell, rent, or trade personal information to third parties.
International Data Transfers
Your data may be stored or processed in the United States and India. We apply appropriate safeguards when transferring data across borders.
Information Security
We implement encryption, secure server infrastructure, restricted access controls, and regular security reviews to protect personal data. No security system is impenetrable, and we cannot guarantee absolute security of data transmitted over the internet.
Amendments to the Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our services constitutes acceptance of the updated policy.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from them.
Link to Third Parties
Our website may contain links to third-party websites not covered by this Privacy Policy. We are not responsible for their privacy practices.
Cookie and Tracking
We use:
- Essential cookies – to operate our website.
- Analytics cookies – to understand usage patterns (including GA4, Deal Front, Apollo, and Tawk.to).
- Advertising cookies – to deliver relevant promotions.
You can manage cookie preferences via your browser settings.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact our Privacy Officer:
[email protected] or via our Contact Us page.
NOI Technologies LLC — 2055, Limestone Road, C-Suite, Wilmington, Delaware 19808, USA
NOI Technologies Pvt Ltd — 2/17-18, Haldighati Marg, Pratap Nagar, Jaipur, Rajasthan 302033, India
We will update the "Last Reviewed" date whenever changes are made.
Effective Date: 23 September 2025
Last Reviewed: 5 March 2026